Preparing for Meet Day
When you publish your meet to Preview, SecondCall will send you a Pre-Meet Staff Preparation Kit email. This is the most important prep window: close enough that everything is actionable, far enough that there's still time to fix anything that comes up. The email includes a pre-meet checklist for you and three forwardable blocks, one each for your announcer, officials, and operations staff, with setup instructions and direct dashboard links for each role. More on that in the Getting Your Team Up to Speed section.
The morning before your meet, SecondCall will send a reminder. If your meet is still in Setup at that point, the email will flag it urgently so you can publish before meet day. If you are already in Preview, the reminder will confirm you are on track and prompt you to go live when ready.
Review Your Meet Setup
Open your meet detail page and work through a quick review before meet day arrives.
Check your event combinations. Open the Events section and confirm the combinations you configured in setup still match what your meet will offer. If any groups are running together, this is the time to merge them. Open the expand toggle to view events by age or gender, then merge any divisions that will share a race. Merges can be undone as long as no calls have been made for that combination yet. If calls have already been sent, they will need to be reset before unmerging is possible.
Review your meet info and links. Open the Description and Links section and read through your meet description as an attendee would. Check that parking info, facility details, and any rules are accurate. Review your links and confirm they are working. Add anything you have now that wasn't ready during setup, such as a meet program or parking map. Links can be added and reordered at any time.
Publish and Go Live
Getting your meet in front of attendees is a two-step process.
Publish to Preview when your setup is complete. Publishing makes your meet visible in the SecondCall app so attendees can find it and subscribe to events before arriving. Staff can also log in and get familiar with their dashboards during this time. Calls and official requests are not active yet. Aim to publish at least 24 hours before the start so attendees have time to set up alerts. From the meet detail page, open the Change Status dropdown and select Publish to Preview.
Go Live when you are ready to start accepting event calls. This activates the announcer and official dashboards and enables push notifications. You can go live at any point after publishing, including the morning of the meet. From the meet detail page, open the Change Status dropdown and select Go Live.
When you go live, SecondCall will send you a confirmation email. On the morning of meet day you will receive a short email with your access codes for quick reference.
Your Role on Meet Day
On meet day, your primary tool is the Operations dashboard. The ops role is built for real-time visibility: who is online, what is happening, and whether anything needs attention. From there you can monitor pending requests, see which officials are active, view live stats, and step in to process announcer requests if needed.
Your Operations access code is on the meet detail page. Use the amber Launch button next to the Operations code to open the ops dashboard directly. Keep it up on your phone or a secondary screen throughout the day. For the full picture of what the ops dashboard offers, see the Operations guide.
Check Venue Connectivity
SecondCall requires an internet connection for the announcer dashboard, official dashboards, and the app. Before meet day, confirm that your venue has usable cell coverage or WiFi in the areas where officials will be stationed, particularly at remote field event areas. If coverage is spotty in certain spots, let your officials know ahead of time so they can plan accordingly.