Emails You'll Receive
SecondCall sends automated emails throughout your meet lifecycle. Here's a quick reference for what to expect and when.
| When it sends | What's in it | |
|---|---|---|
| Director Invite | When your account is created | Password setup link and getting-started overview |
| Password Reset | When you request one | Link to reset your password |
| Director Onboarding | A few days after account creation | What to know about the system, and a link to get started |
| Meet Created Confirmation | When you finish the setup wizard | Meet summary, reminder that the meet is not yet live, and ready-to-paste copy for sharing SecondCall with attendees |
| Pre-Meet Staff Preparation Kit | When you publish your meet to Preview | Pre-meet checklist for you, plus three forwardable messages for your announcer, officials, and operations team |
| Meet Reminder | Morning of the day before your meet | If your meet is in Preview, a reminder to go live when ready. If your meet has not been published yet, an urgent nudge to publish before meet day. |
| Meet Go-Live Confirmation | When you go live | Confirmation the meet is active and event calls can begin |
| Meet Day Morning | Morning of meet day | Short confirmation the meet is active with access codes for quick reference |
| Meet Closing Reminder | ~24 hours after meet end date, if the meet hasn't been closed | Reminder to close the meet, note on what closing triggers |
| Post-Meet Wrap-Up | When you close the meet | Stats summary, confirmation that meet data has been cleared, link to create your next meet |
All emails come from addresses at secondcall.app. If you have questions about any of them, reply directly or reach us at hello@secondcall.app.