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Emails You'll Receive

SecondCall sends automated emails throughout your meet lifecycle. Here's a quick reference for what to expect and when.

EmailWhen it sendsWhat's in it
Director InviteWhen your account is createdPassword setup link and getting-started overview
Password ResetWhen you request oneLink to reset your password
Director OnboardingA few days after account creationWhat to know about the system, and a link to get started
Meet Created ConfirmationWhen you finish the setup wizardMeet summary, reminder that the meet is not yet live, and ready-to-paste copy for sharing SecondCall with attendees
Pre-Meet Staff Preparation KitWhen you publish your meet to PreviewPre-meet checklist for you, plus three forwardable messages for your announcer, officials, and operations team
Meet ReminderMorning of the day before your meetIf your meet is in Preview, a reminder to go live when ready. If your meet has not been published yet, an urgent nudge to publish before meet day.
Meet Go-Live ConfirmationWhen you go liveConfirmation the meet is active and event calls can begin
Meet Day MorningMorning of meet dayShort confirmation the meet is active with access codes for quick reference
Meet Closing Reminder~24 hours after meet end date, if the meet hasn't been closedReminder to close the meet, note on what closing triggers
Post-Meet Wrap-UpWhen you close the meetStats summary, confirmation that meet data has been cleared, link to create your next meet

All emails come from addresses at secondcall.app. If you have questions about any of them, reply directly or reach us at hello@secondcall.app.